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HempJoy

Data protection

Data protection declaration

The protection of your personal data is a particular concern for us. In this data protection declaration we inform you about how and for what purpose personal data is processed on the website hempjoy.ch.

We treat your personal data confidentially and in accordance with the applicable statutory data protection provisions of Switzerland as well as the General Data Protection Regulation (GDPR).

General information

Responsible for the processing of data on this website is:

Vital Joy Schweiz GmbH
Bahnstrasse 60
8105 Regensdorf
Switzerland

Telephone: +41 76 366 54 54
E-mail: info@hempjoy.ch

Managing director authorised to represent the company: Alex Pafis
UID: CHE-138.116.309

Collection and processing of personal data

Personal data is collected when you visit our website, contact us, create a customer account or place an order.

The data processed includes in particular:

  • Surname and first name
  • Address
  • E-mail address
  • Telephone number
  • Payment and order data
  • IP address and technical access data

Purpose of the data processing

The processing of your personal data takes place for the following purposes:

  • Handling of orders
  • Dispatch of goods
  • Customer service and communication
  • Fulfilment of legal obligations
  • Improvement of our online offering

Cookies & consent

Our website uses cookies. Cookies are small text files which are stored on your device.

The management of the cookie consents takes place through a consent manager. Non-essential cookies (e.g. statistics or marketing cookies) are only set after your express consent.

Web analysis & tracking

In so far as you have consented, we use analysis tools for the statistical evaluation of the use of our website. The processing takes place exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.

Passing on data to third parties

Your personal data is only passed on if this is necessary for the fulfilment of the contract or if a legal obligation exists. Third parties can in particular be:

  • Payment service providers (e.g. PostFinance, TWINT, credit card acquirers)
  • Dispatch service providers (e.g. Swiss Post)
  • Hosting providers

Hosting

Our website is operated at a professional hosting provider whose servers are located in Switzerland or in the EU. The data is processed on secure servers in accordance with the applicable data protection provisions.

Your rights

You have at any time the right to information, correction, deletion, restriction of the processing as well as the right to the portability of your personal data. In addition you can revoke a consent given at any time.

For enquiries about data protection please contact us at info@hempjoy.ch.

Data security

We employ technical and organisational security measures in order to protect your data against unauthorised access, loss or manipulation (among others SSL/TLS encryption, access restrictions, regular security updates).

Changes

We reserve the right to adapt this data protection declaration at any time in order to bring it into line with current legal requirements.